Tracking
One timeline from create to destination.
Every shipment carries a live status trail. Support answers from facts, customers know where the order is, and exceptions surface early enough to act.
Statuses ops can trust
Pickup, hub arrival, out for delivery, delivered, refused — the labels your team already speaks, without translating courier slang in a chat thread.
- Shared timeline for ops and support
- Exception flags for returns, refusals, and address issues
- Customer-facing updates without spreadsheet chasing
Track inside the merchant surfaces you already open
Follow shipments in the web portal or merchant apps. Deep product pages and FAQ cover the questions teams ask before go-live.
Follow a live shipment
Sign in to the portal to open tracking for your active orders.
Open portal tracking